Frequently Asked Questions

Want to know why you should register for an account? Need to reset your password? Need to manage your household listing differently?

Download Membership Toolkit FAQs

What are the Choir Fees and when do they have to be paid?

Our Choir Program is funded almost entirely by donations and you can review/download fee information in the link below.

Download Choir Fee PDF

How do I pay Choir Fees?

1. Log into your account on LosAlamitosChoir.com.
2. Click on the My Accounts tab on the right and then go to My Forms/MyPaperwork.
3. Scroll down to New Payment Forms.
4. Add the fees to your shopping cart.
5. Click on shopping cart link at the top, review your order and checkout.

Download Instructions PDF

How can I see what fees I've already paid?

Please see Previous Orders under the My Account menu.

Can I make partial payments?

Yes, you will have the option once you start your checkout process. You will need to pay the minimum deposit, but you may make payments until the full balance is paid. Your Previous Orders will list all orders with outstanding balances.

Can I set up automatic scheduled payments?

Yes, if you have a credit card or banking information saved on the site, we can set up automatic payments for you. Please contact us at note-ables@losalchoir.com.

Are the fees tax deductible?

The Participation Donations are tax deductible. Please consult with your tax advisor.

How do I make a payment for Choir Fees?

To see what is still outstanding, please log into our website and go to the My Account > My Forms/Paperwork page and click on the Choir Fees form. Add the fees you want to purchase and check out.

What payment methods does Choir accept?

Pay online by Booster Credit, credit card or ACH (withdrawal from your checking or savings).

To pay by check, please add all items into your cart and then click the Pay by Check button. Send your check (payable to Note-Able Booster Club) to our PO Box (see address below) or place it in the Redbox in the Choir Room (be sure to include your student’s name on the memo line). Once we receive your check, we will process your order and apply your payment.

Note-Ables Booster Club
PO Box 744
Los Alamitos CA 90720

Why am I being charged a convenience fee for using my credit card or ACH?

In order for the maximum amount of fees to be used for our program, we must pass on the credit card or ACH processing fees to our patrons.

When are the newsletters sent?

Our newsletters are sent via email weekly, usually Sunday evening.

I'm not getting the weekly Xtra! newsletters.

Try troubleshooting with one of these options:

• Check your spam folder. Our messages come from notify@membershiptoolkit.com. If it's there, move the message to your inbox or mark it as "Not Spam".
• Add notify@membershiptoolkit.com to your address book so your email program recognizes these are legitimate communications.
• Make sure you haven't opted out of receiving them. Log into your profile on our website. Click on your name at the top. Tap on the Subscriptions button and check your settings.

How do the fundraisers work?

When your family participates in personal fundraisers, a portion of the proceeds are deposited as Booster Credits into your household account. These credits can be used to offset the cost of choir fees as well as other purchases. See our Fundraisers page for more information.

When will I see the Booster Credit from the personal fundraisers?

If you work Bingo, normally you will see your Booster Credits by the end of the following month. For other fundraisers, you will see the Booster Credit within a couple of weeks after we receive the funds from the fundraiser sponsors - it can take four to eight weeks. If you still do not see the credits, please reach out to our Financial Secretary. 

How do I check my Booster Credits?

From a laptop browser, log into our website > click on your Profile name at the top of the screen > click on the "Account Credits" tab. There that will give you a listing of the Booster Credits you've earned as well as the order where you used Booster Credits.

From the app home screen, tap on the 3 lines (the "hamburger") in the upper left corner > tap on the gear in the upper right > tap Account Credit.

How do I use Booster Credits?

Booster Credits can be applied at the time of purchase checkout. Please note: Booster Credits should be used to pay for choir fees. Booster Credits cannot be used to pay for anything other than choir fees.

View the Note-Ables Booster Credit Policy

Is a Booster Sponsorship the same as Choir Fees?

No. Choir fees are for each student to participate in our program. Booster Sponsorships support our program and are more connected to our four home shows since Booster Sponsorships offer Season Ticket options for the performances and early access to purchase individual show tickets before they are released to the general public. See Booster Sponsorship page for more information.

When do Booster Sponsorship go on sale?

Booster Sponsorships will be available approximately mid-July.

Can I just buy Season Tickets for all four shows and not purchase a sponsorship?

No, Season Tickets are only available with purchase of a Booster Sponsorships (except Ensemble level).

I forgot to order my optional Season Tickets when I purchased by sponsorship. Can I still order Season Tickets?

No, Season Tickets are not sold a la carte and must be purchased at the time of sponsorship purchase.

How do I volunteer to help at a show, event or fundraiser?

To volunteer for an event, log into our website and then go to Volunteer tab or go to your My Accounts > My Forms/Paperwork for a list of available opportunities.

On the mobile app, tap on the Volunteers button on the home screen.

When are Booster Club Meetings?

Note-Ables Booster Club meetings are generally held on the 2nd Wednesday of every month at 7pm in Room 153/154 (see Choir Calendar for specific dates).

Download the Membership Toolkit app from your iOS or Google Play store. (see links in the bottom footer of our website). You can do almost anything on the app as you can on the browser.